fo999 Terms & Conditions

These Terms & Conditions ("Terms") apply to the fo999 platform and all its services. By accessing the website, creating an account, or using any service, you are considered to have accepted all of the terms below. If you do not agree with these Terms, please refrain from using this platform.

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1 General Information & Definitions

Definitions of key terms used in these Terms are provided below:

• "Platform" — fo999's website, mobile version, and all associated services.
• "User" or "Member" — a person who has registered on fo999 and is using the platform's services.
• "Account" — the personal profile and wallet created through registration.
• "Balance" — the total of deposited funds and any valid bonus funds held in the account.
• "Bonus" — additional playing funds granted by fo999, withdrawable subject to meeting specified conditions.
• "Wagering Requirement" — the total amount that must be wagered before a bonus can be withdrawn.

fo999 operates an online gaming and sports betting platform for users in Bangladesh. These services are provided purely for entertainment purposes.

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2 Account Registration & Eligibility

The following eligibility requirements must be met to create an account on fo999 and use the platform's services:

• You must be 21 years of age or older.
• You must be a legal resident of Bangladesh.
• All information provided at the time of registration must be truthful, accurate, and complete.
• Each person may hold only one account.
• You are opening the account for yourself — not on behalf of anyone else.

Operating multiple accounts is strictly prohibited. fo999 reserves the right to suspend or close all associated accounts and forfeit the related balances in case of a breach of this rule.

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3 Account Security

Keeping your fo999 account secure is your own responsibility. Please follow the guidelines below:

• Do not share your login credentials (username and password) with anyone.
• Use a strong, unique password that you do not use on any other site.
• Log out after every session, especially when using a shared device.
• If you notice any suspicious activity, notify fo999 support immediately.

fo999 will not be liable for any loss resulting from unauthorised access, unless it can be proven that the loss was directly caused by a fault on fo999's part.

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4 Deposits & Withdrawals

All rules relating to financial transactions on fo999 are detailed below. We process transactions exclusively through Bangladesh's mobile banking methods.

4.1 Deposit Terms

• Minimum deposit amount: ৳300 (per method).
• Accepted payment methods: bKash, Nagad, Rocket, Upay.
• Deposited funds are generally credited to the account within a few minutes.
• The account must be registered in the depositor's own name — third-party payments will not be accepted.

4.2 Withdrawal Terms

• Minimum withdrawal amount: ৳800.
• Withdrawal requests are generally processed within 10–45 minutes.
• The withdrawal method must match the deposit method used.
• Funds earned from bonuses may only be withdrawn after all bonus wagering requirements have been met.
• Withdrawals may be delayed while a verification process is underway.

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5 Bonuses & Promotions

fo999 offers various bonuses and promotional offers to its members. Claiming any bonus means you accept the associated terms and conditions.

5.1 Welcome Bonus

• 100% bonus on your first deposit, up to ৳5,000.
• Example: deposit ৳1,000 and receive ৳1,000 bonus — total balance ৳2,000.
• Example: deposit ৳12,000 and receive a maximum ৳5,000 bonus — total balance ৳17,000.
• Wagering requirement: 20 times the bonus amount.
• Wagering applies to the bonus amount only, not the total balance.
• Example: ৳1,000 bonus × 20 = ৳20,000 must be wagered before withdrawal.

5.2 General Bonus Terms

• Bonus funds cannot be withdrawn directly — wagering must be completed first.
• A bonus may be applied to one account one time only.
• The terms of multiple bonuses cannot be combined unless stated separately.
• fo999 reserves the right to change or cancel any bonus offer without prior notice.
• fo999 reserves the right to forfeit bonuses in cases of bonus abuse.

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6 Gaming Rules

All games available on fo999 (casino games, slots, fishing games, sports betting, etc.) are governed by specific rules:

• Each game has its own rules, which can be viewed within the game interface.
• In the event of a disconnection or technical fault, the state of the game at the moment the fault occurred will be considered final.
• In sports betting, a confirmed bet cannot be changed or cancelled.
• fo999 reserves the right to void any bet placed on the basis of incorrect odds or payouts displayed due to a software error or data feed fault.
• The rules of game providers (Pragmatic Play, Evolution Gaming, JILI, Spribe, PG Soft, etc.) also apply.

fo999 uses SSL encryption and independent algorithms to ensure fair play. All game outcomes are determined by a Random Number Generator (RNG).

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7 Prohibited Activities

The following activities are strictly prohibited on the fo999 platform. Violating these rules may result in account closure and forfeiture of funds:

• Operating multiple accounts or using another person's account.
• Creating accounts with the intent of improperly exploiting the bonus system.
• Attempting to manipulate the platform's software, algorithms, or payout system.
• Using third-party software, bots, or automated scripts to play games.
• Money laundering or any other illegal financial activity.
• Fraudulent or harassing behaviour toward other members.
• Operating an account on behalf of a minor (under 21 years of age).

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8 Intellectual Property

All content on the fo999 platform — logos, designs, graphics, software, text, images, and other materials — is owned by fo999 or used under appropriate licences. This content:

• May not be copied, distributed, or used commercially without prior written permission.
• fo999's name or logo may not be misused on social media or any other medium.
• Limited permission applies for personal, non-commercial use.

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9 Limitation of Liability

fo999 will not bear any liability in the following circumstances:

• If a session is interrupted due to internet connectivity issues or device faults.
• If the platform is temporarily unavailable during technical maintenance.
• If the user discloses their login credentials to a third party or fails to follow security guidelines.
• If loss occurs due to unforeseen events or circumstances beyond fo999's control (force majeure).

In any case, fo999's maximum liability is limited to the amount of the user's original deposit held in their account at the time of the relevant incident.

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10 Account Closure & Suspension

10.1 Closure Initiated by fo999

fo999 may suspend or permanently close an account without prior notice for any of the following reasons:

• Evidence of prohibited activities listed under Section 7 of these Terms.
• Registration using false or misleading information.
• Suspicion of financial fraud or money laundering.
• The account remaining inactive for an extended period.

10.2 Closure Initiated by the User

You may close your account at any time. To request closure, contact [email protected]. Please withdraw any remaining balance before closing.

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11 Responsible Gaming

fo999 firmly believes in responsible gaming. Our platform is for entertainment — not as a means to resolve financial problems. Please follow the guidelines below:

• Set a weekly or monthly budget for yourself.
• Do not place further bets in an attempt to recover lost funds.
• Take regular breaks and participate in other leisure activities.
• If you lose control of your gaming, contact support immediately.

For more information, please visit our Responsible Gaming page. For ages 21+ only.

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12 Amendment of Terms

fo999 reserves the right to modify these terms and conditions, in part or in full, at any time. Amended terms will be considered effective from the moment they are published on the website. If you continue using the platform after any amendment, you will be deemed to have accepted the new terms.

For significant changes, fo999 will attempt to provide notice via the registered email or on the platform. However, this is not an obligation of fo999 — it is your own responsibility to visit this page regularly.

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13 Contact

If you have any questions or complaints regarding these terms, please contact the fo999 support team:

• Live Chat: Available 24/7, with service provided in Bengali and English.
• Email: [email protected]

fo999 is committed to resolving users' questions and issues promptly at all times.